The ConnectEBT mobile app is now the official mobile app of the Ohio Department of Job and Family Services. Ohio is rolling out the ConnectEBT mobile app for our SNAP benefit cards. The other EBT apps you may be using are not associated with Ohio’s contracted EBT vendor. You can now use the secure ConnectEBT app which is associated and connected directly with your official account.
To download the app, see the attached image. You can view your balance and purchase history, change your pin, activate your card, and report your card lost, stolen or damaged.
Log on to your mobile device's app store to download the app. To register, enter your EBT card information on the ConnectEBT mobile app or at www.connectebt.com.